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Terms of Service

These terms govern access to and use of Vigilant Voices websites, products, and services.

Effective date: April 6, 2026
Terms and conditions for Vigilant Voices

1. Agreement to Terms

By accessing or using vigilantvoices.com and related services provided by Model Signal ("Vigilant Voices", "we", "our"), you agree to these Terms of Service. If you do not agree, do not use the services.

2. Eligibility and Accounts

  • You must be legally able to enter into a binding agreement.
  • You are responsible for account credentials, account activity, and safeguarding access.
  • You agree to provide accurate and current information when requested.

3. Acceptable Use

You agree not to misuse the services. Prohibited activity includes:

  • Violating law, regulation, or third-party rights.
  • Attempting unauthorized access or interference with systems.
  • Submitting malicious code, abusive traffic, or fraudulent content.
  • Using services to develop, distribute, or facilitate harmful activity.

4. Customer Data and Content

You retain rights to content and data you provide. You grant us a limited license to process such data only as needed to provide, secure, and support the services under applicable agreements and law.

Where services are deployed in customer-controlled environments, customer configurations and contracts govern processing scope and controls.

5. Intellectual Property

All rights, title, and interest in Vigilant Voices technology, software, documentation, and branding remain with Model Signal and its licensors. No ownership is transferred to you except rights explicitly granted by written agreement.

6. Third-Party Services

Services may interoperate with third-party tools or providers. Your use of third-party services is governed by their terms and policies. We are not responsible for third-party systems outside our control.

7. Fees and Payment

Paid services, if any, are governed by the applicable order form, proposal, or contract. Unless otherwise agreed, fees are non-refundable and due according to the billing terms stated in your commercial agreement.

8. Disclaimers

Services are provided on an "as is" and "as available" basis except as expressly stated in a signed agreement. To the maximum extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Model Signal will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, revenue, or data. Aggregate liability is limited to amounts paid by you for the services in the 12 months preceding the event giving rise to the claim, unless a different cap is set by contract.

10. Indemnification

You agree to defend, indemnify, and hold harmless Model Signal from claims arising out of your misuse of services, violation of law, or breach of these terms.

11. Suspension and Termination

We may suspend or terminate access for violations of these terms, security threats, legal requirements, or non-payment under applicable agreements. You may stop using the services at any time.

12. Governing Law

Unless otherwise agreed in writing, these terms are governed by the laws of the State of California, excluding conflict-of-law rules. Venue for disputes will be in appropriate courts located in California.

13. Changes to Terms

We may update these Terms of Service periodically. Material changes will be reflected on this page with a revised effective date. Continued use after updates means you accept the revised terms.

14. Contact

If you have questions regarding these Terms of Service, contact:

Model Signal / Vigilant Voices

San Francisco, CA

Email: legal@vigilantvoices.com or hello@vigilantvoices.com